Delivery Information

All kinds of safety products, as sold by http://www.cctvwala.com/, are procured from reliable suppliers and manufacturing units. These products are all guaranteed to be genuine and best, when their service is concerned. Each one of the product is tested for its new condition. Careful quality control team further monitors the products.  The safety items are protected by a complete 7 day full satisfaction policy. This policy guarantees that a full refund or product exchange will be done, in case; the items are in unsealed or unused condition, with original packing or tag and SEAL, whenever applied. In case, the buyers are not satisfied with the quality of item once purchased, they have the liberty to exchange it within a span of 7 days, from the delivery time.

The one side courier charges are to be borne by the buyer or customer, and it is non-refundable.

The items need to be returned in unused or new condition, and within the original undamaged box packing. The buyers must have all the documented papers near hand, which includes invoice or warrantee card. He must also have the accessories and parts in unused condition to insure proper credit. New or unused product means that the seal must not be opened if company has it, and there will be no marks, scratches or blemishes on item. There should not be any signs of wear on product, tags or case, and this item need not be altered or sized in any way. Our company is not going to accept any item, which has any of this indication. 

The authorization details of this return will be collected through return department. Items, sent back in any perfect condition and under guidelines of this company’s policy are free from any restocking fee. Any kind of shipping charges as levied to Cctvwala.com are not likely to be refundable, unless any error takes place from our side.

Discrepancies in current shipping must be informed to our firm, within a span of 7 days. For any kind of return authorization details, feel free to contact us on an immediate note, and within a span of 7 days. Do not cross this time, or we will not be able to help you with your return policy. The product, which is to be returned, needs to be in any resalable state. It needs to be as good as new. All the products included in the package item and the relevant related items, must be sent back to our team in proper condition.

In case the return terms does not meet authorization guidelines of the policy, then the package will be sent back to customers, at their expenses. We are going to credit the charged amount after receiving receipt of your package, with no objection confirmation. We are going to collect the return details through return department.  You can further opt for credit issues from cctvwala.com or simple refund as per the noted requirements.

This return policy is not applicable to transformers, batteries and wires of any kind of passive item. The products, sold at http://www.cctvwala.com/, are covered by warranty from manufacturer.